Dean came to my rescue – Senior citizen recently widowed and new home purchaser did panic when temp in house at 80 would not go down. I called the other service company that former owners used and they could not get out to my house for 10 days. I called Dean at DeansHvac and they were very nice, attitudes were great from person who answered phone to Dean saying goodbye. He was very nice. Not only explained but showed me the problem, repaired it quickly. Another plus was that he had the parts with him in his truck. No waiting and a great reassurance to me that the house would be cooling that day. Explained other services available.
We greatly appreciate the understanding of the customer service representative that this was an issue that needed quick resolution. The next available appointment was on Monday, but he made sure we were serviced the day we called (Friday). Our technician was very professional, knowledgeable, concerned with correcting the problem quickly and completely, and was a person we felt comfortable having in our home. In fact, he is the kind of person you would like to have over for dinner. Thanks for the great service!
John and Judith
Deans Hvac never fails to get the job done. The employee that came to my home was kind and efficient. He solve the problems I need help with and relieve my stress. This company is so well run, and I am thankful to have a warranty with this amazing company.
Knowledgeable, fast, helpful and courteous service. I used DeansHvac at my old house and was pleased, so when I needed service, the choice was obvious. Dean did not disappoint!
Had several electrical issues to resolve. Dean came out and tackled and completed all of them. These jobs don’t typically fit in any category and that was not a problem for him resolving the matters. Would certainly use again.
We really appreciate the work done by DeansHvac. Water was running out of our furnace and a professional came out even on Sunday, figured it out, and fixed it asap! They always do quality work.
We’ve been DeansHvac customers for 15 years, in 2 different homes. Recently our A/C went out and after calling, we didn’t go through one night without A/C. The tech showed up that day, diagnosed the problem, ordered a new part, provided a temporary solution, and arranged installation of the new part. Although the HVAC unit is less than 4 years old, DeansHvac techs had to repair the furnace this past winter. We got the same great service experience. We saved thousands of dollars and were never inconvenienced.
Dean for DeansHvac is the Man! first let me start by saying this guy is so professional and very courteous. Before he came into my home he already had his shoe covers in his hand ready to put on, can’t say that about the last guy who came to my home. Dean got the job done in a quick manner. Definitely will be asking for him again. Dean represents the DeansHvac company in a very professional manner, and I would refer him to anyone. Thanks again , my wife and I were very satisfied with your work.
I had a great experience with DeansHvac. The technician, Kyle, was very friendly and thorough. I appreciated his expertise and his quality work.
I closed on a house on June 30th, and have since had two surprise issues. DeansHvac responded to these issues on the same day, and both technicians went the extra mile to resolve my issues. I was able to get a problematic water heater replaced within 24 hrs, and DeansHvac team was not only able to fix a blown fuse in one of my AC units, but also evaluate the connections and determine that one unit was hooked up incorrectly, was clogged, and proceeded to clean out the unit. Given these experiences, I am very impressed with DeansHvac and would definitely recommend their service to others.
DeansHvac never fails to get the job done. The employees that come to my home are kind and efficient. They solve the problems I need help with and relieve my stress. This company is so well run, and I am thankful to have a warranty with this amazing company.
The people and service at DeansHvac are very friendly and helpful. They go out of their way to make sure that your services are taken care of, and if they are unable to do it will make sure that you are taken care of in any way possible. They allow you to call their cell phones directly and they explain everything they are doing in an honest and fair way. I love that they are a Christian based company and they will not leave your house until your services are performed to your satisfaction. I would definitely recommend this company.
The DeansHvac company is one of the best maintenance companies in the DFW area! In our opinion, it would be hard to beat their professional, affordable, timely service. We have used them for several years now after using a few other companies who cover less. Now all our home, appliances and most needs (except our vehicles) are covered with one policy with one company. They had a serviceman at our home within 3 hours of our call about our failed AC. Then took care of us so quickly, answering all our questions so well. We recommend this company to all our friends!!
DeansHvac technician was very informative while he was working, checking back with us each time he performed a task. He clearly explained the function of the capacitor and why it was important to have a fully functioning unit. He also took a picture of the inside of the air conditioner, showing a nest that mice had built, and the wires that they chewed up. And he brought the picture into the house to show us the damage. He disposed of the nest and repaired the wires, even recommending a particular type of mouse trap for future use that he said would be most effective. He was very thorough and professional.
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